Terms of service

Last Updated: February 23, 2026

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) govern your access to and use of the MARA website and services (the “Site”).

By accessing or using this Site, placing an order, or creating an account, you agree to be legally bound by these Terms. If you do not agree, please do not use this Site.

We may update these Terms from time to time. Continued use of the Site constitutes acceptance of any changes.

2. OUR INFORMATION

MARA is a business registered in India.

Registered Office Address:

Kalasipalyam Market, Kalasipalyam New Extension,

Bengaluru, Karnataka, 560002, India

Customer Support:

info.maraskin@gmail.com

3. ELIGIBILITY

By using this Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian, and are legally capable of entering into a binding contract under Indian law.

4. ACCOUNTS

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We are not liable for losses arising from unauthorized use due to your failure to safeguard your credentials.

5. PRODUCTS, PRICING & AVAILABILITY

All prices are listed in Indian Rupees (₹).
Prices are inclusive of GST unless otherwise stated at checkout.
Shipping charges, if applicable, are shown at checkout.
All products are subject to availability.

We reserve the right to modify pricing, discontinue products, or cancel orders at our discretion, including where fraud or misuse is suspected.

While we strive for accuracy, we do not warrant that product descriptions or other content are error-free or complete.

6. ORDERS & PAYMENTS

By placing an order, you agree to provide accurate billing and shipping information and to pay all applicable charges.

We reserve the right to refuse or cancel orders, limit quantities, restrict Cash on Delivery (COD) access in cases of repeated refusal, or cancel suspicious transactions.

Refunds, where applicable, will be processed according to our Shipping & Return Policy.

7. SHIPPING & RETURNS

Shipping, delivery timelines, returns, and refunds are governed by our Shipping & Return Policy available on the Site.

In case of conflict, that policy shall prevail regarding delivery and refunds.

8. PROMOTIONS

Promotions and discount codes are subject to specific conditions. Only one promotion may be applied per order unless otherwise stated. Promotions may be withdrawn or modified at any time.

9. USER CONTENT

If you submit reviews or other content, you grant MARA a non-exclusive, royalty-free license to use, reproduce, and publish such content.

You are responsible for ensuring your content does not violate any laws or third-party rights. We may remove content at our discretion.

10. INTELLECTUAL PROPERTY

All content on this Site, including logos, designs, text, images, and product names, is the property of MARA and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. PROHIBITED USE

You agree not to use the Site for unlawful purposes, attempt unauthorized access, introduce harmful code, scrape data, or misrepresent your identity.

Violation may result in termination of access and legal action.

12. DISCLAIMER

The Site and products are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted operation or that all information is error-free.

Nothing in these Terms limits consumer rights under the Consumer Protection Act, 2019 or other applicable Indian laws.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, MARA shall not be liable for indirect or consequential damages. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. PRODUCT DISCLAIMER (SKINCARE)

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers with sensitive skin or medical concerns should consult a qualified healthcare professional before use. Individual results may vary.

15. PRIVACY

Your use of the Site is governed by our Privacy Policy in compliance with the Digital Personal Data Protection Act, 2023.

16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

17. FORCE MAJEURE

We shall not be liable for delays or failure to perform due to events beyond our reasonable control.

General

MARA is committed to ensuring that our website, mara.in (the “Website”), is accessible and usable for all customers, including persons with disabilities.

We strive to make our Website accessible in accordance with recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG). We are continuously working to improve the accessibility, usability, and inclusivity of our digital experience.

Our website is periodically tested using accessibility evaluation tools, and we aim to address identified issues promptly.

Ongoing Efforts

Accessibility is an ongoing effort. While we strive to ensure that all content and features are fully accessible, some users may encounter difficulties depending on the assistive technology used. We appreciate your understanding and feedback.